Flat Rs 200. Everywhere in Pakistan.

1. Where we deliver

We deliver to every city, town and cantonment in Pakistan that our courier partners serve, from Karachi to Abbottabad. If your address is unusually remote the courier may take a day or two longer; we will let you know by email if that is the case.

2. Delivery charge

Delivery is a flat Rs 200 per order, however many pouches you add to the bag. The fee is shown on the cart and checkout pages before you place the order.

3. Payment: Cash on Delivery only

Cash on Delivery is the only payment method we offer. You pay the courier in cash when the parcel arrives, and only then. Please keep the exact amount ready; couriers do not always carry change.

We will never ask you to pay in advance. Meeown does not request payment over phone calls, WhatsApp, SMS or social media. If anyone asks you to transfer money to confirm or release an order, it is not us. Ignore the message and forward it to support@meeown.pk.

4. Processing and dispatch

Orders are packed and handed to the courier within 1–2 business days of being placed. Orders placed on Saturday evening, Sunday or a public holiday are dispatched on the next business day.

5. Delivery time

Most parcels arrive within 3–5 business days of dispatch, depending on your city:

• Lahore and nearby Punjab cities: usually 2–3 business days.
• Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar: usually 3–4 business days.
• Smaller cities and remote areas: usually 4–5 business days, occasionally longer.

These are estimates, not guarantees. Weather, strikes and holiday rushes can slow couriers down, and we cannot refund delivery time.

6. Tracking and updates

If you gave us an email address at checkout you will receive a confirmation when your order is placed. The courier will contact you at the mobile number on your order to arrange delivery. We do not publish a phone number; all support runs through support@meeown.pk.

7. If the courier cannot reach you

Couriers typically attempt delivery two or three times and try your mobile number before each attempt. If they cannot reach you or the address is incomplete, the parcel is returned to us.

Returned parcels are not re-sent automatically. Email support@meeown.pk with your order number and a corrected address or phone number and we will re-dispatch it. Repeat failed deliveries may require a fresh order.

8. Incorrect addresses

Please check your address, city and mobile number carefully before placing the order. If you spot a mistake, email us as soon as possible with the order number. We can change the address until the parcel leaves our hands; after that it is in the courier's network and may be returned to us first.

9. Damaged on arrival

Our pouches are sealed and padded, but couriers are couriers. If a parcel arrives torn, leaking or damaged, do not pay for it. Refuse it, photograph it if you can, and email us. If you only discover damage after opening, see our Refund & returns policy: damaged or wrong items are replaced free.